Privacy Policy
This privacy policy explains how Marawa Ceylon Cinnamon, operated by Kaspre (Private) Limited, collects, uses, and protects your personal information when you visit www.marawacinnamon.com. We are committed to protecting your privacy in line with applicable laws and global data protection standards.
1. Information We Collect
Personal & Order Information
Name, email, phone number, postal address (when placing orders, inquiries, or newsletter signups)
Payment-related data (securely processed via third-party gateways – we do not store card details)
Shipping details and order history
Technical Data
IP address, browser type, device information, site usage, and interaction data through cookies and analytics platforms
2. How We Use Your Information
We use your data to:
Fulfill orders and provide customer service
Send confirmations, invoices, and order updates
Improve our website and offerings
Send marketing emails (if you opt-in)
Comply with legal requirements
3. Legal Basis for Processing (Under GDPR)
We process your personal data based on:
Consent: For newsletters, promotions, and cookie tracking
Contractual necessity: To process your orders and deliver products
Legal obligations: For tax, compliance, and audit purposes
Legitimate interests: To improve our services and ensure website security
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing. You may disable cookies in your browser settings, but this could impact website functionality.
5. Third-Party Services & Links
Our website may contain links to third-party websites or use external services like:
Payment gateways
Analytics providers
Social media platforms
Embedded content or tools
We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their individual privacy policies before engaging with their services.
6. Data Sharing
We do not sell your personal data. We only share information with trusted service providers to:
Process orders and payments
Deliver products
Send marketing emails (with your consent)
Maintain our IT infrastructure
All partners are bound by confidentiality and data protection obligations.
7. Data Retention
We retain personal information only as long as necessary for the purposes it was collected, including for legal, accounting, or reporting requirements. When no longer required, data is securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the right to:
Access the data we hold about you
Correct or update your data
Request data deletion (subject to legal retention obligations)
Withdraw consent at any time
Object to or restrict certain types of processing
Request a copy of your data (data portability)
To exercise your rights, please contact us at info@marawacinnamon.com.
9. Children’s Privacy
This website is not intended for individuals under 16 years of age. We do not knowingly collect information from children.
10. International Data Transfers
As we operate in Sri Lanka, your data may be processed and stored outside your home country. By using our website, you consent to such international transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. We encourage you to review it regularly.
12. Contact Us
If you have any questions about this policy or wish to make a data-related request:
Kaspre (Private) Limited, 25/4 De Silva Road, Kalubowila, Dehiwala, Sri Lanka